Privacy Policy

Privacy Policy

Introduction

Welcome to https://img-world-tickets.terratrek.net! We are committed to maintaining a transparent and secure environment for our users, ensuring that your privacy is protected at every step. This Privacy Policy outlines our practices regarding the handling of personal information in alignment with international data protection regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Privacy Act (UCPA), Connecticut Travel Business Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://img-world-tickets.terratrek.net
  • Any mobile applications or services associated with our brand
  • Interactive features and services offered through our platforms
  • Links to third-party websites or applications that we may provide for your convenience

Please note that this policy does not extend to privacy practices of other platforms, which have their own separate privacy statements.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  • Using our applications and services as an authorized user
  • Visiting our websites and navigating through linked pages
  • Receiving communications from us via various channels like email, phone, or text messages

Personal Data Collection

We collect a range of personal information to enhance your experience and provide quality services. The types of data collected include:

  • Account Information: Details related to your registration and account creation, including usernames, passwords, and profile preferences.
  • Payment Information: Data required for processing transactions, such as cardholder name, card number, expiration dates, and security codes.
  • Financial Information: Records of financial transactions, payment history, and billing addresses.
  • Purchase Information: Details about products or services purchased from us, including quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content and improve performance.
  • Location Data: Your geographical location data, which we may collect to provide relevant local services.
  • Feedback and Reviews: Comments, reviews, and ratings you choose to share with us.
  • Social Media Information: Details obtained through social media platforms when you interact with our social media accounts.
  • Product Information: Any information you provide while exploring or purchasing products on our site.

We gather this data through various methods: user input forms, account settings, checkout processes, analytics tools, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from trusted third parties who assist us in delivering services.

Cookies

Cookies are small text files stored on your browser to enhance user experience. We use cookies for several purposes:

  • Strictly Necessary: These ensure core functionalities of our site, such as secure login and navigation.
  • Preference: Customizing your experience by remembering language settings or other preferences.
  • Analytics: Tracking website usage to improve performance and gather analytics data (non-identifying).

Users have control over non-essential cookies through our in-built Cookie Manager, allowing you to manage and customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period ends, we securely delete or anonymize the data to ensure confidentiality.

Security Measures

Protecting your data is our top priority. We implement robust security measures to safeguard your personal information:

  • Employing encryption for data at rest and in transit to prevent unauthorized access.
  • Utilizing secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

User Rights (Depending on Geographical Location)

Eligible users have specific rights regarding their personal data:

  • Access: The right to request access to and receive a copy of your personal information.
  • Rectification: Correcting any inaccurate or incomplete data we hold about you.
  • Erasure (Right to be Forgotten): Deleting or removing your personal data from our systems upon request, subject to certain exceptions.
  • Restriction: Limiting the processing of your data in specific circumstances.
  • Portability: Obtaining a portable copy of your personal data for use with another service provider.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: Ensuring that you are not subject to unfair treatment due to exercising your data protection rights.

To exercise these rights or file appeals/complaints, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect evolving practices or regulatory changes. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, concerns, or requests related to privacy, please reach out to our privacy team via:

We value your trust in us. By using our services, you agree to the terms outlined in this Privacy Policy.